Global Assistance and Protection: Regional Protective Services Senior Manager
Organization: Corporate Functions/Global Assistance and Protection
Location: USA Negotiable
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.
Join Accenture's dynamic Global Assistance and Protection (GAP) team as a Security Guard Force Lead, responsible for seamlessly integrating security protocols across our diverse workplace locations worldwide. Collaborate with Accenture's workplace and security teams to ensure the safety and well-being of our global workforce by coordinating security personnel deployment, assisting with contracts, implementing standardized security procedures, and conducting regular training sessions and performance reviews. By utilizing your expertise to enhance security measures, assess potential risks, and develop proactive strategies that guard forces can help mitigate, you will play a key role in assuring the safety of Accenture’s people and facilities.
Assist in drafting mutual service agreements, scopes of work, guard post orders, and key performance indicators.
Develop training plan that local workplace teams can utilize to ensure guard readiness and compliance with post orders and scopes of work.
Regularly review and update global guidance and considerations on the use of guards.
Monitor trends, identify patterns, and provide actionable insights from key performance indicator metrics to GAP leadership regarding guard service readiness and performance.
Ensure Workplace teams have regular reviews for any guard access to and permission levels within security systems such as access control and CCTV.
Work with GAP’s Security Technology Team and outside vendors to develop user training program for security technology platforms.
Collaborate with other subject matter experts for benchmarking and best practice sharing to ensure the guard forces are equipped with the latest guidance for optimal performance.
Act as the liaison between and work directly with various internal/external stakeholders to include security, workplace, procurement, finance, legal, and guard force vendors.
Proactively engage with Workplace teams to provide guidance and direction for guards based on the different operating environments within Accenture offices.
Ability to work non-standard hours, including weekends and holidays as required by incident recovery.
Expected travel for this role is 10-20%
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.