Talent page

Vacancy Opportunities throughout our Network
Holland FinTech
Holland FinTech

Client Solutions Manager

Banking Circle

Banking Circle

Customer Service
London, UK
Posted on Sunday, November 5, 2023

Are you interested in a role where you can use your technical expertise to help Banking Circle grow our client portfolios? If so, then you might be the one we are looking for!

Banking Circle is a truly international and vibrant company with more than 500 skilled and dedicated employees worldwide. We are a differentiator in the market who provides the stability of a Bank and the flexibility of a Fintech, in order to deliver a payments solution to our clients as we continue transforming the Banking and Payments industry for the new economy.

About the role

We are looking to hire a skilled Client Solutions Manager, to join our Product Support team in London, reporting to the Head of Product Support. You will become a part of our growing Business Development function, which collaborates with our Sales department, Product Owners, and other colleagues across the organization.

In this role you will get the chance to build technical relationships with customers to determine and meet their needs. You will support and empower internal stakeholders to understand the existing product offering and work closely with our Sales team with getting new features onto the Product roadmap to grow our client portfolio.

What you will be doing

  • Stay informed about the latest technologies and trends in the industry, and how to capitalize on them
  • Attend client meetings and analyze client requirements for new clients and new products for existing clients
  • Initiate projects; including business case for new products
  • Conduct User Journey Sessions with Clients to finalize solution requirements
  • Work closely with our Product Managers on solution architecture

What we are looking for

To be the right candidate for this position, we expect you to have at least 5 years of experience from an applicable role in a bank or fintech specialized in cross-border payments, where you successfully have established productive relationships with clients to get a better understanding of their requirements. Having a project management certification will be considered an asset.

Furthermore, you have the ability communicate the status of product and client onboarding in a clear and concise matter, both internally and externally.

As a person you are a knowledge sharing team player with a desire to evolve and learn. You are a self-starter and can execute projects independently, whilst juggling multiple projects simultaneously.

As Banking Circle is an international company it´s a requirement, that you are fluent in English.

What we offer you

We offer a hybrid work model for our employees to allow for flexibility and productivity. However, we do expect you to spend most of your time in the office to build community and efficiency in the team. Furthermore, we offer a competitive salary and a generous benefit package, opportunities for continuous learning, development, and a dynamic and collaborative culture that values personal initiative and professional achievements.

Would you like to join us?

We will be conducting interviews continuously; therefore, we urge interested candidates to apply online as soon as possible.

Please note that applications or CVs coming through email or direct messages will not be accepted or considered.

If you have questions do not hesitate to contact Simon Scott Hansen, Global Recruitment Partner, on simh@bankingcircle.com. No agencies, please.

Who we are

Banking Circle is a fully licensed next generation Payments Bank that is designed to meet the global banking and payments needs of Payments businesses, Banks, and Marketplaces. Through our API, we deliver fast, low-cost global payments and banking services by connecting to the world’s clearing systems – enabling our clients to move liquidity in real-time for all major currencies securely and compliantly. To learn more about Banking Circle, visit us at www.bankingcircle.com

We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sexual orientation, national origin or any other characteristic protected under federal, state or local laws, regulations and ordinances.