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Holland FinTech
Holland FinTech

Relationship Manager

BinckBank Nederland

BinckBank Nederland

Customer Service, Sales & Business Development
Milan, Italy
Posted on Monday, October 30, 2023

About the job:

The Relationship Management department manages Private and Corporate HNWI Clients and active traders and the Relationship Manager is responsible for managing the clients interaction with BG SAXO with the purpose of retaining the clients and develop the relationship.

The position will be placed at our Milan office, and you will work in close collaboration with resources here as well as with specialists from our Copenhagen HQ.


As our Relationship Manager, you will act as a client ambassador within BG SAXO’s value chain, and your tasks in this role will be as follows:

  • Manage the client interaction to keep client attrition to a minimum.

  • Manage assigned client portfolio successfully based on factors such as retention, growth, upgrade and reactivation.

  • Participate in client events and organize clients educational webinars.

  • Assisting with communicating to clients about new product releases and/or changes to their account

  • Assisting the client with risk-related matters caused by e.g. margin increase, system changes etc.

  • Ensuring that new clients are able to trade independently on our various platforms.

  • Conduct regular account reviews with Sales and Sales Trading

  • Champion new product capabilities/launches into the existing client base.

Your profile:

You have a customer-centric mindset and your are able to multitask and work under pressure in a fast pace environment. You enjoy engaging with client and colleagues, and while being a great team player, you also thrive with individual tasks. You are able to prioritize and manage your tasks based on given KPI’s.

Moreover, we are looking for a candidate with the following skills:

  • Strong understanding of all asset classes (Stocks, ETF, Bond, CFDs, Future, Options and Forex)

  • Strong understanding of the financial markets

  • You have prior experience, preferably 2-3 years of working experience.

  • Fluent in English, both in speaking and writing. Any other additional languages is considered a great advantage.

  • Strong Consultative/solution sales skills

  • The ability and curiosity to learn and deeply understand BG SAXO’s services and products.

We offer:

The global sales organisation is responsible for growing total realized earnings and assets under management through acquisition of new direct and wholesale clients, as well as through activation of the already existing client relationships, cross- and up-selling, and development of global partnerships.

We aim to be digital-first and implement world-class digital engagement for all our clients and partners and focus on the human touch for our top clients and partners. This ensures that our teams in local offices spend their time on the most value-adding tasks with our partners and top direct clients.

We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo, it is not about entitlement; it is about impact – no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference.

When you work here, you become a Saxonian. Obviously you will get an attractive compensation package. But we also invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and a supportive team environment. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

How to apply:

Click the Apply button to create an account and upload your resume (and a short motivation). We look forward to getting to know you better!