About the business:

At ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. https://www.icis.com/explore/

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About the Role:

In this unique role, you will be responsible for managing a portfolio of existing clients in Italy, across the Energy & Chemicals sector. You’ll be expanding and strengthening the breadth and depth of our relationships, ultimately retaining existing revenue and generating additional growth through upsell and cross-sell activities. The successful candidate will be a resourceful, motivated individual with a high level of curiosity, passion to learn and the courage to try, fail and win.

About our team:

Our teams are fueled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all – we're creative problem solvers with an entrepreneurial spirit.

You'll be responsible for:

• Establishing strong, long-term customer relationships while capturing high-value growth opportunities.
• Going higher & wider within organisations to connect with new stakeholders and value streams.
• Leading with insight and develop an understanding of customer workflows and customer value.
• Recording client engagement and communication on a CRM.
• Collaborating with all business functions locally and globally to support our go-to-market outreach.

Qualifications:

• A proven track record at managing, retaining, and growing revenue in a data as a service / SaaS / tech environment.
• Able to establish strong, long-term customer relationships while capturing high-value growth opportunities.
• Comfortable going high & wide within organisations you manage and connect with new stakeholders.  
• Comfortable to lead with insight and develop an understanding of customer workflows and customer value.
• Able to maintain high-quality customer engagement through phone, email, social media, and onsite visits and should be travelling to targeted clients each month.
• Record client engagement and communication on a CRM.
• Willing to collaborate with all business functions locally and globally to support our go-to-market outreach.
• Fluent in Italian

What do we offer in return?

• Two hours of coaching every week, including group sessions on best practices, consultative selling training, using AI tools to support performance.
• Talent Development in place to support career growth within the company, including a fantastic Sales Academy focused on building world-class consultative selling skills.
• Highly competitive salary + 66.67% of your basic as commission plus over target earnings (quarterly and annually).
• Benefits Package including generous holiday, pension, and healthcare.
• Fantastic offices in the heart of the city with flexible working from home.
• Excellence Club – With the top performers and family being flown on holiday as prizes.
• Regular team socials.
• The chance to work in a collaborative culture of high performance and success with colleagues who want to succeed and overachieve.

Culture and benefits:

• The chance to work in a collaborative culture of high performance and success with colleagues who want to learn, succeed, and overachieve.
• A significant coaching and learning culture that encourages a try, fail, learn and win approach.
• Talent Development in place to support career growth within the company, including a fantastic Sales Academy focused on building world-class consultative selling skills.
• Competitive salary + 66.67% of your basic as commission plus over target earnings
• Benefits Package including generous holiday and healthcare.
• Excellence Club – With the top performers and family being flown on holiday as prizes.
• Regular team socials.

Learn more about the LexisNexis Risk team and how we work here

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