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Holland FinTech
Holland FinTech

Client Delivery Manager, Insurance (Hybrid)

LexisNexis Risk Solutions

LexisNexis Risk Solutions

Nottingham, UK
Posted on Friday, November 3, 2023

About the business: 

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance 


About the job: 

You will ensure successful on-boarding of new clients and coordinate all internal and external activities to support client product implementations.  Managing external and internal stakeholder expectations on new product client delivery.  In this role you will be a product expert and ensure successful client product utilisation. The role will be based in the UK (Nottingham) supporting new and existing customers in UK&I.


You’ll be responsible for: 

  • Relationship management of specific clients during delivery process and beyond to support further product take-up
  • Clear customer requirements
  • Delivering specific client and product take-on activities
  • Liaising with clients and ensuring their satisfaction
  • Coordination of internal resources and external partners to on-board new clients
  • Client relationships
  • Project planning and delivery
  • Business analysis and requirements documentation
  • Commercial awareness of product delivery and client impact
  • Project coordination and communication of status across the business
  • Stakeholder management across all business levels, including clients, distribution channels and data partners
  • Project documentation
  • Manage change effectively
  • Provide pre-sales support
  • Provide hand-over support to Client Support function
  • Support Client Service Reviews
  • Influence and drive continuous improvement in delivery process


Culture and benefits: 

​Learn more about the LexisNexis Risk team and how we work here 

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