Senior Product Manager, Insurance Market Insights (Hybrid)
LexisNexis Risk Solutions
About the business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk.
You can learn more about the insurance vertical within LexisNexis Risk at the link below.
About the team:
Insurance Market Insights is a suite of industry benchmarking solutions that allow our customers to evaluate their KPIs (frequency, severity, mix of business, cycle time) against the rest of the industry.
About the job:
The Senior Product Manager will assume responsibility for a set of products within the Insurance Market Insights suite of solutions. The Senior PM will be expected to drive adoption in the market by honing and delivering on the product roadmap, supporting sales, and ensuring quality and efficiency throughout the product lifecycle. They will develop strong technology relationships looking for ways to address customer needs and will be seen as a critical stakeholder for feedback on new feature ideas. They will informally coach more junior PMs and interview and recruit new PM candidates.
You'll be responsible for:
Gathers, evaluates and has a solid understanding of customer use cases
Creates processes that are adept at recognizing customer needs
Aligns/coaches the team to ensure customer needs are met
Leverages metrics to track progress on customer needs and ensures that product efforts move those metrics
Identifies the most important data to consider and sets KPIs, priorities and dashboards
Develops multiple hypothesis-driven product evaluation strategies, such as AB testing, and assesses the expected efficacy of each
Develops clear go-to-market launch plans through coordinated development with external customer-facing teams such as marketing and sales
Owns or supports commercial strategy and/or pricing strategy where the customer value proposition is tested and iterated as early as possible in the product lifecycle
Is independently accountable for portions of launch and strategy execution as assigned
Drives key end-to-end lifecycle components, from planning to release
Writes clear requirements for complex features or products and is responsive to requests for clarifications
Manages product without direct supervision, involving manager or other senior leaders only when appropriate
Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders
Owns metrics for product level measurement of ROI, develops tracking and communication of product level budget
Writes or contributes product expertise to development and submission of business cases
Supports and participates in business strategic planning, contributing to sales and business development strategy
Has the confidence and skill to conduct customer insight activities with minimal support.
Speaks as the voice of the customer internally
Able to segment markets and analyze differing needs of those sub-segments
Able to sense the direction of the market based on multiple considerations and to provide input on product strategy
Capable of applying insight of competitor and regulatory environment when making product decisions
Data-Driven Decision-Making & Analysis
Is proficient at pulling and accessing data from multiple sources, managing through data ambiguity and potentially conflicting data sets
Is proficient in taking an analytical, data-driven approach for situations where rigorous data sets are unavailable
Able to lead teams in identifying and testing hypotheses.
Go to Market & Product Marketing Lifecycle
Able to independently support GTM strategy by communicating customer value propositions, requirements and timelines to stakeholders
Is proficient in answering questions from sales and customers regarding feature function, pricing, packaging, value proposition and competitive position
Is skilled in participating in market & product messaging of desired outcomes and deliverables
Product Delivery & Development Lifecycle
Applies knowledge of the broader product experience to develop comprehensive prototypes
Able to drive solutions for complicated design challenges.
Able to use data-driven decision making to prioritize features and products
Can weigh internal and external impacts when making product or feature decisions
Strategy & Commercial Acumen
Able to make connections between product strategy, business strategy and personal goals to drive commercial success
Able to understand how their role contributes to success of product and business strategy and goals
Able to understand target markets and customers, seeking insights from other subject matter experts when needed
Able to understand buy, build or partner trade-off
Able to understand revenue and commercial performance
Able to apply expertise in the product domain in serving as a technical resource for other groups
Is knowledgeable about new emerging technologies and those of our competitors
Able to understand technology trade-offs made in the product, at a high level
Is knowledgeable of the relationship between the company platform and technology
Minimum Years of PM Experience: 6-8 years or relative experience (preferably in auto P&C Insurance industry or related field)
Education to Qualify: Bachelors or Masters degree required with a technical discipline (Computer Science or Engineering) being preferred but not essential.
Must be comfortable querying and analyzing data using SQL and analytical tools (Power BI preferred).