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Technical Program Manager II

Mastercard

Mastercard

IT, Operations
Kuala Lumpur, Malaysia
Posted on Tuesday, June 11, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Technical Program Manager II

OVERVIEW
At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be.
This is an exciting opportunity for you to join Mastercard on the Global Network & Data Center team as a Program Manager with a focus on data driven insights and automation. Come join us!

ROLE
We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. In this role, you get to dive as deep into work intake, execution, and delivery. You will proactively mobilize, orchestrates, and accelerates complex initiatives with dependent organizations to ensure successful execution and completion. Reports on progress, ensuring dependencies are owned and completed while illuminating risks and associated mitigations and remediation.

ALL ABOUT YOU
· Demonstrates the ability to drive high functioning project / scrum teams with a focus on continuous improvement and automation
· Provides data driven insights into Resource Capacity Planning, workload management and executive reporting
· Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models
· Enjoys diving deep to understand of the platform’s capabilities and underlying technologies
· Plan, manage and execute projects from inception to completion related to an objective
· Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
· Proactively manages the end-to-end delivery of cross functional initiatives through the organization and all dependent organizations, aligning contributors and harmonizing discordant views around common outcomes necessary for delivery
· Work across the domain and respective objectives to drive constructive discussions with dependent teams, stakeholders, and organizations
· Negotiate priority priorities and help the team and their customers reach consensus
· Collaborate with dependent teams to secure resources, scope efforts, set priorities and establish delivery milestones
· Identify blocking issues and manage their resolution
· Effectively and efficiently facilitates meetings
· Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations
· Own project communications and ensure the right information about the status of a project is delivered to the right audience at the right time
· Understanding of Procurement and Budget tracking
· Builds strong working relationships with peers, managers, customers, and stakeholders
· Network experience is desired but not required

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.