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Specialist, Product Management, Cyber & Intelligence Solutions

Mastercard

Mastercard

Product
Toronto, ON, Canada
Posted on Tuesday, June 11, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Specialist, Product Management, Cyber & Intelligence Solutions

Overview:
The Cyber and Intelligence Solutions (C&I) team at Mastercard delivers technology, products, and services that facilitate seamless, fast, and secure payments across the network and the internet of things (IoT). These solutions leverage the latest technologies, a vast array of data resources, and artificial intelligence (AI) to provide services that benefit the entire payments ecosystem. Additionally, the goal of C&I is to protect and ensure the integrity of the payment system - including physical and digital channels by delivering fraud management and mitigation products that address the entire account lifecycle and work equally to ensure a positive experience for customers.

The candidate will play a pivotal role in partnering with the global product team & regional customer teams to support a suite of products focused on fraud and decisioning. This entails collaborating with internal partners and stakeholders within the region to lead the launch and successful commercialization of Mastercard’s industry-leading AI based and Fraud & Decisioning products. The candidate will also ensure the products are successful throughout all phases of the lifecycle – create, sell, deliver, and run.

Role:
• Lead the development and execution of comprehensive go-to-market strategies for Mastercard’s AI based fraud solutions and Fraud & Decisioning suite of products.
• Drive the planning, coordination, and implementation of product launches, ensuring alignment with market needs and customer expectations.
• Collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and a cohesive customer experience.
• Champion the commercialization process from ideation to launch, ensuring that products are positioned effectively in the market. Monitor and analyze customer feedback to inform product enhancements and strategies.
• Take ownership of product launch activities, including training internal teams, hosting external webinars, and monitoring post-launch performance.
• Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision-making.




All About you:
• Bachelor’s degree in business, marketing, finance, information systems or a related field.
• Prior relevant experience, preferably within the realm of payments.
• Passion for security, innovation, and digital payments
• Experience working with both large and emerging Financial Services, Technology, Service Providers, Processors, and/or digital platform partners.
• Ability to act with a persistent and relentless sense of urgency.
• Strong analytical skills.
• Understanding of payments technology and application of that knowledge to address customer/market needs.
• Ability to think strategically about complex issues, driving thoughtful recommendations and action plans.
• Self-starter, highly organized, collaboration-minded and results driven.
• Exhibit strong interpersonal skills.
• Ability to multi-task and work on multiple projects in a fast-paced environment.
• Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions.
• Proficiency in utilizing Microsoft Excel and PowerPoint.
• Overnight travel required (5% - 10%).

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.