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Solution Engineer - US Open Banking-1

Mastercard

Mastercard

Salt Lake City, UT, USA
Posted on Tuesday, June 11, 2024

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Solution Engineer - US Open Banking-1

Solution Engineer, Open Banking – US

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential
.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
Mastercard is a leading provider of innovative API-based financial products, empowering businesses with seamless access to financial data and services. The Open Banking Solution Engineering team is seeking a dynamic and highly skilled Solution Engineer with a strong technical background to join our team. As a part of this team, you will play a critical role in pre-sales consultation and post-sales implementation of our API-based financial solutions.
Key Responsibilities:

1. Pre-sales Consultation:
• Collaborate with the sales team to understand customer requirements and propose appropriate technical solutions using our API-based financial products.
• Conduct product demonstrations and deliver presentations to prospective clients, showcasing the capabilities and benefits of our financial APIs.
2. Technical Solution Design:
• Analyze client needs and tailor our API solutions to meet their specific requirements, ensuring optimal integration and performance.
• Collaborate with cross-functional teams to design and architect effective technical solutions that align with the client's objectives and needs.
3. Post-sales Implementation:
• Lead the technical implementation process, ensuring smooth integration and deployment of our API-based financial products within the client's ecosystem.
• Provide technical guidance and support to clients during the implementation phase, addressing any integration challenges and ensuring successful project delivery.
4. Client Relationship Management:
• Establish strong relationships with clients, acting as a technical advisor and ensuring their ongoing satisfaction with our solutions.
• Gather feedback and insights from clients to continuously improve our products and services, communicating their needs to internal teams.
5. Technical Expertise and Support:
• Utilize in-depth knowledge of REST APIs and SQL querying to provide technical expertise and support to both internal teams and integrating clients.
• Troubleshoot and resolve technical issues, collaborating with the development and support teams to deliver effective solutions.

All About You

Skills and Qualifications:
• Previous experience in a pre-sales or solution engineering role.
• Strong knowledge of REST APIs and experience in integrating them into various applications/ API-based solutions.
• Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
• Problem-solving mindset and ability to work independently and within a team.
• Familiarity with the following tools: Postman, Webhook.site, RedHat 3Scale, Plantext,
• Familiarity with financial industry standards and protocols (e.g., OAuth, FDX, OpenID Connect, PCI-DSS).
• Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Proven ability to work effectively in a collaborative, team-oriented environment.
• Adaptability and willingness to learn new technologies and stay updated on industry trends.
• Proficiency in SQL querying and database management.
• Understanding of software development life cycle (SDLC) and integration methodologies.
• Strong organizational skills and attention to detail.

Preferred Additional Skills:
• Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of programming languages such as Python, Java, or JavaScript.
• Experience with authentication and encryption protocols (e.g., OAuth, RSA).
• Understanding of encryption and data security principles, enterprise architecture, networking.
• Relevant IT industry certifications and/or training (e.g., CompTIA CySA+, Network+, ISC^2 SSCP).

If you are passionate about shaping the future of open banking and have a strong technical background, we invite you to apply and be a part of our innovative and growing team. This role is eligible for additional annual pay-for-performance compensation. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Still with us? Just a little bit more…
Research shows that women and other marginalized individuals tend to only apply when they check every box. We’re always keen to broaden our perspective, so if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch, we'd love to have a chat and see if you could be a great addition to the team!

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Salt Lake City, Utah: $103,000 - $165,000 USD