Manager of Communications
McKinsey & Company
Marketing & Communications
Singapore
Posted on Thursday, August 24, 2023
Manager of Communications
Who You'll Work With
You will join a group of communications professionals within the firm’s Reach and Engagement function. These colleagues help ensure that appropriate insights reach designated audiences, building awareness and engagement with McKinsey’s distinctive knowledge on a variety of topics. They shape the way the firm connects with people, from clients to employees to alumni, strengthening institutional relationships, connections, and affiliations.
Through partnership with senior leaders and stakeholders across communications initiatives, you will serve as a leader to your team and will drive the development and execution of best-in-class global communications programs, events, and publications.
You will be a member of McKinsey’s Asia South Office (ASO), working with the Office Managing Partner (OM) and Location Office Managing Partners (LOMs) across 7 geographic locations – Indonesia, Malaysia, Philippines, Singapore, Sri Lanka, Thailand and Vietnam. Collaborating closely with the ASO Director of Communications, your primary stakeholders would be the ASO OM and Singapore LOM, both of whom are currently based in Singapore.
With more than 1,500 employees and deep on-the-ground presence in the Asia South region for 25+ years, McKinsey works with leading government institutions and enterprises in all major sectors. In addition to serving as a regional and global hub in scaling up digital solutions and building Industry 4.0 skills in a real-life setting, we also cultivate leaders through youth mentorship and development programs.
What You'll Do
You will proactively and independently shape creative communications strategies to showcase McKinsey’s knowledge and assets, maintain the firm’s reputation, and bring campaigns to life in Singapore and across ASO.
In terms of creating effective communications: you will drive high-quality writing and editing by leading/enabling teams to develop clear, structured and engaging written communications that rigorously follow conventions of written English. With cell leaders, you will manage the firm’s reputational risk by mapping strengths/weaknesses and handling opportunities/threats. You will anticipate, identify, and respond to reputational risk issues to protect and enhance McKinsey's reputation by reviewing materials and proactively shaping the narrative. You’ll conduct strategic communications to support prioritization of communication campaigns and events (e.g., competitor insights, event speaker research), and collate them into digestible formats for leadership. You will be expected to establish high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots.
In terms of project management and creation: you will define and direct appropriate strategic communications objectives and strategies to achieve them, help radiate priorities and important topics across existing channels, and ensure appropriate positioning with key stakeholders. You will manage development and dissemination of external and/or internal websites and publications, and contact databases to maximize engagement.
You’ll develop and execute reputation-building programs through a mix of publishing activities (e.g., monitoring of media relations and public relations, targeted knowledge dissemination). You will advise and counsel partners in developing networking programs to strengthen relationships with clients, potential clients, and media, while providing insightful recommendations and sound judgment in addressing complex situations and making difficult tradeoffs. You will identify, secure, and manage appropriate partnerships with internal or external stakeholders, building a network of key editors, journalists, policymakers, senior executives, and academics. You will develop corresponding metrics to measure impact of communications strategies and help implement collection/reporting mechanisms. As a people leader, you will coach and support the immediate team and junior colleagues, enabling a collaborative and inclusive environment. Additionally, you will support the Director of Communications in managing the communications team, including hiring and evaluating team members when necessary.
Qualifications
- Bachelor’s/university degree required
- 8+ years of experience in a business communications-related field, a benefit if in a professional services environment, corporate communications role, government, or communications agency background
- Experience creating and maintaining accurate budgets, schedules and timelines for projects
- Mastery of Microsoft Office (Outlook, Word, PowerPoint, Excel, Teams) and firm related tools (Box, Slack, Miro, Canva)
- Proficiency and fluency in verbal and written English is required
- Knowledge of regional and global geopolitical landscape pertaining to Singapore and ASO locations, a plus
- Excellent skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, events, executive comms)
- Outstanding communication skills across formats (e.g., written, verbal/presentation, digital-ready content) and ability to apply them to develop and execute a strategy across portfolio of communications channels
- High ability to manage various projects simultaneously and work independently as well as collaboratively in a fast-paced and ambiguous operating environment, while driving for quality implementation and excellence
- Excellent ability to influence and direct colleagues, and manage needs of different stakeholders (including relevant senior leaders)
- Outstanding critical reasoning and problem-solving skills, including demonstrating attention to detail, ability to disaggregate issues, identify root causes, and recommend solutions
- Ability to create psychological safety, belonging and inclusion within teams, enabling a collaborative and respectful environment
Industries
Capabilities
FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.
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Job Skill Group - CSSA
Job Skill Code - MC - Manager of Communications
Function - Firm Administration
Industry - Media & Entertainment
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