Senior Solutions Architect - GRC
The Senior Solutions Architect - Governance, Risk & Compliance (GRC) directly interfaces with our customers and partners to deliver Workiva solutions (particularly GRC solutions - audit, risk, controls and compliance) that help achieve successful customer outcomes. This role also contributes to customer documentation, continued learning, and enablement for internal resources, customers and partners. Managing partner relationships will be a critical aspect of this role.
The Senior Solutions Architect works closely with other internal teams cross functionally including project management, customer success, support, solution engineering, and product development to deliver outstanding customer implementations across Europe.
What You’ll Do
Leads the delivery of Workiva solutions contracted services to customers and partners
Performs detailed discovery sessions to understand business needs and requirements
Creates a solution design that achieves outcomes within the Workiva platform
Directly interfaces with customers and partners to deliver standardized solutions
Maintains and enhances knowledge of financial, risk, or operational reporting using the Workiva platform through a commitment to ongoing training
Participates in leading and mentoring peers, , assisting with onboarding, and participates in ongoing training efforts.
What You'll Need
Undergraduate Degree or equivalent combination of education and experience in a related field.
6+ years of experience in service delivery role, finance, accounting, audit, or a related field.
Demonstrated knowledge with GRC platforms or related subject matter - audit, risk, controls, compliance, IT risk - and their related technology platforms
Hands on experience within SaaS and cloud technologies, or data architectures preferred.
Experience working within a consulting or public accounting firm preferred
Excellent verbal, written and interpersonal communication skills
Ability to present topics clearly and succinctly
Self-motivated with strong propensity for action, results and continuous improvement
Ability to influence and drive change in business processes
A strong individual contributor with intellectual curiosity to positively impact the ability to manage multiple services.
Enhanced technology knowledge of the Microsoft Office suite and Google Workspace applications.
Familiarity with any of the following: SQL, JSON, REST, or Python is a plus
Demonstrated ability to curate and maintain customer-first relationships
Reliable internet access for any period of time working remotely, not in a Workiva office.
Up to 25% travel
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.